Retail Store Manager Job Vacancy in Sawa, Eritrea – Retail

Job Description

Position: Retail Store Manager

Company: Carrefour

Location: Sawa, Eritrea

Experience: 5+ years in retail management

Education: Bachelor’s degree in Business Administration or related field

Employment Type: Full-time

Industry: Retail

Department: Store Operations

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

Carrefour is a world‑leading retailer with a presence in more than 30 countries, offering a wide range of products from fresh food to electronics. Known for its commitment to quality, sustainability, and customer satisfaction, Carrefour continuously expands its footprint across emerging markets. The company’s entry into Eritrea reflects its strategic vision to bring modern retail experiences to new communities, creating jobs and supporting local suppliers. As part of its growth strategy, Carrefour seeks talented professionals who share its passion for excellence and innovation. This role contributes directly to the company’s mission of delivering exceptional value to shoppers while fostering economic development in Eritrea. The position also aligns with broader career opportunities in the region, making it a prime example of Eritrea Jobs that combine global standards with local impact.

Job Overview

The Retail Store Manager will lead the Sawa outlet, overseeing daily operations, sales performance, and customer service excellence. Reporting to the Regional Operations Director, the manager will be responsible for achieving sales targets, managing inventory, and ensuring compliance with Carrefour’s brand standards. This role offers a unique chance to shape the store’s culture, mentor a diverse team, and implement innovative merchandising strategies. Candidates will work closely with the corporate support functions, including marketing, supply chain, and finance, to drive profitability and enhance the shopping experience. For more information about Carrefour’s global presence and career pathways, visit https://eritreajobsearch.com/.

Key Responsibilities

• Drive store sales to meet or exceed monthly and annual targets.
• Manage a team of up to 30 staff members, including recruitment, training, scheduling, and performance evaluations.
• Maintain optimal inventory levels, conduct regular stock audits, and coordinate with the supply chain team to minimize shrinkage.
• Ensure compliance with health, safety, and security regulations, as well as Carrefour’s internal policies.
• Develop and execute localized merchandising plans that reflect market trends and customer preferences.
• Analyze sales data, prepare reports for senior management, and implement corrective actions when needed.
• Foster a customer‑centric environment, handling escalated complaints and ensuring high satisfaction scores.
• Collaborate with marketing to plan in‑store promotions, events, and loyalty programs.

Required Skills

• Strong leadership and people‑management capabilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in retail management software and Microsoft Office Suite.
• Effective communication and interpersonal abilities.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of local market dynamics and consumer behavior in Eritrea.

Education

A Bachelor’s degree in Business Administration, Retail Management, or a related discipline is required. Candidates with additional certifications in merchandising, supply chain, or leadership development will be given preference. The educational background should equip the manager with strategic planning, financial acumen, and a solid understanding of retail operations.

Experience

Applicants must have a minimum of five years of progressive experience in retail, with at least two years in a supervisory or managerial role. Experience in a multinational retail environment is highly desirable, as it demonstrates the ability to adapt to Carrefour’s global standards while delivering localized results.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and performance. The salary structure includes a base pay, performance‑based bonuses, and eligibility for profit‑sharing schemes, reflecting Carrefour’s commitment to rewarding high achievers.

Benefits

• Comprehensive health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Paid annual leave and public holidays in accordance with Eritrean labor law.
• Employee discount program across all Carrefour stores worldwide.
• Transportation allowance for commuting to the Sawa location.

Training

• On‑boarding program that introduces Carrefour’s culture, systems, and operational standards.
• Continuous leadership development workshops and e‑learning modules.
• Cross‑functional training opportunities in merchandising, supply chain, and finance.
• Mentorship from senior regional managers to accelerate career growth.

Working Environment

The Sawa store offers a modern, well‑equipped retail environment with state‑of‑the‑art point‑of‑sale systems, back‑office facilities, and a collaborative team culture. Carrefour promotes a safe, inclusive workplace where diversity is celebrated, and employees are encouraged to share ideas that drive innovation. The role involves both floor‑level interaction with customers and strategic planning in the office, providing a balanced and dynamic workday.

Application Process

Interested candidates should submit an online application through the Carrefour careers portal, attaching an up‑to‑date resume and a cover letter outlining relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Sawa store.

Equal Opportunity Statement

Carrefour is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination, ensuring fair and transparent hiring practices across Eritrea.