Data Center Operations Manager Job Vacancy in Assab, Eritrea – Technology

Job Description

Position:Data Center Operations Manager

Company:IBM

Location:Assab, Eritrea

Experience:5+ years in data center operations, server management, and IT infrastructure

Education:Bachelor’s degree in Computer Science, Information Technology, or related field

Employment Type:Full-time

Industry:Technology

Department:IT Operations

Salary:1,200,000 – 1,800,000 SSP per month

Vacancies:1

Company Overview

IBM is a global leader in technology and consulting services, delivering innovative solutions that drive digital transformation across industries. With a strong commitment to sustainability, diversity, and community development, IBM has expanded its footprint into emerging markets, including Eritrea, to support the nation’s growing demand for robust IT infrastructure. The Assab data center serves as a strategic hub for regional connectivity, cloud services, and enterprise computing, enabling businesses, government agencies, and NGOs to operate efficiently in a secure and resilient environment. IBM’s presence in Eritrea reflects its dedication to fostering local talent, investing in capacity building, and contributing to the country’s economic diversification. As part of IBM’s mission to empower every organization, the Data Center Operations Manager will play a pivotal role in ensuring the highest standards of performance, reliability, and security for critical digital services.

Job Overview

The Data Center Operations Manager will oversee the day‑to‑day management of IBM’s Assab data center, ensuring optimal performance of servers, networking equipment, power and cooling systems, and security protocols. This role involves strategic planning, capacity forecasting, incident response, and continuous improvement initiatives to align the data center’s operations with IBM’s global standards and local regulatory requirements. The successful candidate will collaborate closely with engineering, security, and client teams to deliver seamless, high‑availability services that support a wide range of applications, from cloud platforms to mission‑critical enterprise workloads. This position offers a unique opportunity to lead a cutting‑edge facility in a dynamic market, contributing directly to Eritrea’s digital transformation agenda. For more information about IBM’s vision in Africa, visit the main website https://eritreajobsearch.com.

Key Responsibilities

• Lead and supervise a multidisciplinary team of technicians, engineers, and support staff to ensure 24/7 data center operations.
• Monitor and manage server performance, storage capacity, network bandwidth, and power usage effectiveness (PUE) to meet service level agreements (SLAs).
• Develop and implement preventive maintenance schedules for all critical infrastructure components.
• Coordinate incident response, root‑cause analysis, and remediation activities for outages or security breaches.
• Ensure compliance with local regulations, IBM global policies, and industry standards such as ISO 27001 and Uptime Institute Tier certifications.
• Prepare capacity planning reports and recommend upgrades or expansions to support growing client demand.
• Manage vendor relationships, contracts, and procurement of hardware, software, and consumables.
• Drive continuous improvement initiatives, including automation, energy efficiency, and cost‑optimization projects.
• Collaborate with sales and client services teams to design and deliver customized solutions for regional customers.
• Maintain comprehensive documentation, including operational procedures, change logs, and audit trails.

Required Skills

• Strong knowledge of data center infrastructure, including servers, networking, storage, UPS, and HVAC systems.
• Proficiency in monitoring tools (e.g., Nagios, Zabbix, IBM Spectrum Protect) and automation platforms (e.g., Ansible, PowerShell).
• Excellent problem‑solving abilities and a data‑driven approach to performance optimization.
• Effective leadership and team‑building skills with a focus on mentorship and skill development.
• Clear communication skills for interfacing with technical and non‑technical stakeholders.
• Understanding of cybersecurity best practices and incident response frameworks.
• Project management experience, preferably with PMP or ITIL certification.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Advanced certifications such as Cisco CCNP, VMware VCP, or Microsoft Azure Administrator are highly desirable.

Experience

Minimum of five (5) years of progressive experience in data center operations, infrastructure management, or a comparable IT environment. Prior experience managing a team in a high‑availability setting is essential.

Salary

The position offers a competitive salary ranging from 1,200,000 to 1,800,000 SSP per month, commensurate with experience and qualifications. Performance‑based bonuses and benefits are included.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer matching contributions.
• Annual paid leave, sick leave, and public holidays in accordance with Eritrean labor law.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering IBM’s data center standards, security policies, and operational tools.
• Continuous learning opportunities through IBM’s internal learning platform, including courses on cloud technologies, AI, and cybersecurity.
• Leadership development workshops to enhance managerial competencies.

Working Environment

The Assab data center provides a modern, secure, and climate‑controlled environment equipped with state‑of‑the‑art monitoring systems. Employees benefit from a collaborative culture that values innovation, diversity, and work‑life balance. The facility adheres to strict safety protocols, and all staff receive regular training on emergency procedures and equipment handling.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through IBM’s online career portal. Applications will be reviewed on a rolling basis, and shortlisted applicants will be invited for a virtual interview followed by an on‑site assessment at the Assab location. For additional career resources, visit https://www.liberiajobsearch.com/.

Equal Opportunity Statement

IBM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, religion, sexual orientation, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to any protected characteristic.