Customs Clearance Specialist Job Vacancy in Adi Keih, Eritrea – Logistics

Job Description

Position: Customs Clearance Specialist

Company: DHL Express

Location: Adi Keih, Eritrea

Experience: 3-5 years in customs clearance and international freight handling

Education: Bachelor’s degree in International Trade, Logistics, Supply Chain Management or related field

Employment Type: Full-time

Industry: Logistics

Department: Customs & Compliance

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

DHL Express is a globally recognized leader in international shipping and logistics, operating in more than 220 countries and territories. With a strong commitment to reliability, speed, and customer satisfaction, DHL has built a reputation for delivering innovative supply‑chain solutions that connect businesses worldwide. In Eritrea, DHL’s presence supports the nation’s growing trade activities, facilitating the movement of goods across borders and contributing to economic development. As part of its strategic expansion, DHL has established a modern customs handling hub in Adi Keih, a key gateway for imports and exports in the region. This hub plays a vital role in streamlining customs procedures, reducing clearance times, and ensuring compliance with both local and international regulations. Joining DHL Express means becoming part of a dynamic, multicultural team that values continuous improvement, safety, and sustainability. Employees benefit from a collaborative environment where ideas are encouraged, and professional growth is supported through comprehensive training programs and clear career pathways. DHL’s commitment to diversity and inclusion ensures that all staff, regardless of background, can thrive and contribute to the company’s mission of connecting people and improving lives.

Job Overview

The Customs Clearance Specialist will be responsible for managing the end‑to‑end customs clearance process for all shipments passing through the Adi Keih hub. This role ensures that all import and export documentation complies with Eritrean customs regulations and international trade agreements. The specialist will work closely with freight forwarders, carriers, government agencies, and internal stakeholders to facilitate smooth and timely clearance of goods. By maintaining up‑to‑date knowledge of tariff codes, duty rates, and regulatory changes, the specialist will help DHL Express deliver on its promise of fast, reliable service while minimizing delays and additional costs. This position offers a unique opportunity to contribute to the growth of Eritrea’s trade sector, support local businesses, and be part of a global network that values excellence. The role also involves identifying process improvement opportunities, providing guidance to clients on customs requirements, and ensuring that DHL’s operations align with the highest standards of compliance and customer satisfaction. For professionals seeking a challenging yet rewarding career in logistics, this role provides exposure to international trade dynamics and the chance to make a tangible impact on the country’s economic development.

Key Responsibilities

• Prepare, review, and submit accurate customs documentation for all inbound and outbound shipments.
• Coordinate with customs authorities to resolve any issues, queries, or inspections promptly.
• Classify goods using the correct HS codes and calculate applicable duties, taxes, and fees.
• Maintain detailed records of all customs filings, ensuring compliance with Eritrean regulations and internal audit requirements.
• Provide guidance and training to internal teams and clients on customs procedures and best practices.
• Monitor changes in customs legislation and update internal processes accordingly.
• Collaborate with DHL’s freight forwarding and transportation teams to optimize clearance times and reduce bottlenecks.
• Prepare regular reports on clearance performance, cost savings, and compliance metrics for senior management.

Required Skills

• Strong knowledge of Eritrean customs regulations and international trade compliance.
• Excellent analytical abilities with attention to detail for accurate documentation.
• Effective communication skills in English and Arabic; knowledge of local languages is a plus.
• Proficiency in customs software and ERP systems.
• Ability to work under pressure and meet tight deadlines.
• Problem‑solving mindset with a focus on continuous improvement.

Education

A Bachelor’s degree in International Trade, Logistics, Supply Chain Management, Business Administration, or a related discipline is required. Candidates with additional certifications such as Certified Customs Specialist (CCS) or International Trade Compliance (ITC) will be given preference.

Experience

Applicants must have a minimum of three to five years of hands‑on experience in customs clearance, preferably within a multinational logistics environment. Experience handling a variety of cargo types, including hazardous materials, perishable goods, and high‑value items, is advantageous.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health benefits, and retirement contributions.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer matching.
• Annual performance bonus based on individual and company targets.
• Paid annual leave and public holidays in accordance with Eritrean labor law.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering DHL’s global customs procedures and local regulations.
• Continuous professional development courses in trade compliance and customs technology.
• Access to DHL’s internal learning platform for skill enhancement.
• Opportunities to attend international logistics conferences and seminars.

Working Environment

The role is based in a modern, secure customs hub in Adi Keih, equipped with state‑of‑the‑art technology and a collaborative workspace. Employees enjoy a supportive team culture that encourages knowledge sharing and innovation. DHL promotes a safe working environment, adhering to strict health and safety standards, and offers flexible working arrangements where operational needs allow.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining their relevant experience through the online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment. For more information about DHL’s career opportunities, please visit https://eritreajobsearch.com/. We encourage early applications as the selection process moves quickly.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Our hiring practices reflect our dedication to fairness and respect for all individuals seeking career opportunities in Eritrea.