IT Infrastructure and Systems Support Specialist

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Job Description

IT Specialist

Company: Eritrean Airlines
Location: Asmara, Eritrea
Job Type: Full-Time
Department: Information Technology
Experience: 3–7 Years
Salary: USD 1,400 – 2,500 per month (based on qualifications and experience)
Reporting To: IT Manager

Job Overview

Eritrean Airlines is seeking a highly motivated and technically skilled IT Specialist to support, maintain, and improve the organization’s technology infrastructure. The successful candidate will be responsible for network administration, cybersecurity monitoring, hardware and software support, cloud services coordination, and business continuity planning.

This opportunity is ideal for professionals seeking IT jobs in Eritrea and individuals passionate about delivering innovative technology solutions in a fast-paced operational environment.

For additional career opportunities and jobs in Eritrea, candidates may visit IT jobs in Eritrea

Key Responsibilities

  • Install, configure, and maintain servers, workstations, and network devices.
  • Monitor IT infrastructure performance and ensure maximum uptime.
  • Manage enterprise software applications and user accounts.
  • Provide technical support and troubleshooting assistance to employees.
  • Implement cybersecurity controls, antivirus protection, and data backup procedures.
  • Maintain cloud-based systems and Microsoft 365 environments.
  • Support database administration and system integration projects.
  • Coordinate disaster recovery and business continuity activities.
  • Prepare technical documentation, user manuals, and system reports.
  • Assist with procurement and evaluation of IT equipment and software.
  • Conduct user training sessions on technology tools and security awareness.
  • Collaborate with vendors and external service providers.

Education Requirements

  • Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.
  • Professional certifications such as CompTIA Network+, Security+, Microsoft Certified Professional, Cisco CCNA, AWS Cloud Practitioner, or equivalent will be advantageous.

Experience Requirements

  • Minimum 3 years of experience in IT support, systems administration, or network management.
  • Experience managing enterprise infrastructure and business applications.
  • Strong understanding of cybersecurity frameworks and data protection practices.
  • Experience with virtualization, cloud services, and database systems is preferred.

Technical Skills

  • Windows Server Administration
  • Linux Administration
  • Active Directory
  • Network Security
  • Cloud Computing
  • Microsoft 365
  • Database Management
  • Virtualization Technologies
  • IT Asset Management
  • Disaster Recovery Planning
  • Help Desk Operations
  • Cybersecurity Monitoring
  • Backup Solutions
  • System Integration
  • Technical Documentation

Training & Development

The selected candidate will receive:

  • Advanced cybersecurity awareness training.
  • Enterprise systems administration workshops.
  • Leadership and project management development programs.
  • Cloud infrastructure certification support.
  • Professional technology conferences and seminars.

Technology professionals seeking East African opportunities can review vacancies at:IT jobs in Uganda

Performance Indicators

  • System uptime and availability.
  • Incident response and resolution time.
  • Network security compliance.
  • User satisfaction ratings.
  • Successful implementation of IT projects.
  • Data backup and recovery effectiveness.

Benefits

  • Competitive salary package.
  • Medical insurance.
  • Annual leave entitlement.
  • Professional certification sponsorship.
  • Career growth opportunities.
  • Performance-based bonuses.
  • Continuous learning programs.

Candidates interested in regional employment opportunities may also explore: IT jobs in Nigeria

Additional ICT and engineering opportunities across the region are available through:IT Jobs in Zambia

Application Process

Interested candidates should submit:

  • Updated CV/Resume
  • Cover Letter
  • Academic Certificates
  • Professional Certifications
  • Contact Details of Three Professional Referees

Only shortlisted candidates will be contacted.

Eritrean Airlines is an equal opportunity employer committed to attracting and retaining highly qualified technology professionals.