Job Description
Position: Network Operations Manager
Company: EriTel
Location: Barentu, Eritrea
Experience: 5+ years in network operations or telecom infrastructure management
Education: Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, or related field
Employment Type: Full-time
Industry: Telecommunications
Department: Network Operations
Salary: SSP 150,000 – SSP 250,000 per month
Vacancies:1
Company Overview
EriTel is the leading telecommunications provider in Eritrea, delivering mobile, fixed-line, and broadband services to millions of customers across the nation. Established in the early 1990s, the company has expanded its network infrastructure to reach remote regions, fostering digital inclusion and supporting the country’s economic growth. With a commitment to innovation, EriTel continuously invests in next‑generation technologies such as 4G LTE, fiber optics, and satellite backhaul, positioning itself as a catalyst for the digital transformation of Eritrea. The organization values talent, diversity, and community impact, making it a premier employer for professionals seeking meaningful careers in the telecommunications sector.
As part of its strategic vision, EriTel aims to enhance network reliability, increase coverage in underserved areas, and introduce value‑added services that empower businesses and individuals alike. The company’s robust corporate culture emphasizes continuous learning, ethical conduct, and a collaborative environment where ideas are encouraged and rewarded. For candidates searching for Eritrea Jobs, EriTel offers a dynamic platform to contribute to national development while advancing personal career goals.
Job Overview
The Network Operations Manager will lead the planning, implementation, and maintenance of EriTel’s core network infrastructure in the Barentu region. This role is pivotal in ensuring high‑availability services, optimizing performance, and overseeing a team of engineers and technicians. The manager will coordinate with cross‑functional departments, manage vendor relationships, and drive projects that align with the company’s growth objectives. Candidates will be responsible for monitoring network health, troubleshooting complex issues, and implementing best practices to sustain service excellence. For more information about the organization and to explore additional openings, visit the EriTel Careers Portal.
This position offers a unique opportunity to shape the telecommunications landscape in Eritrea, directly influencing the quality of connectivity for both urban and rural communities. The role supports the broader mission of improving Employment in Eritrea by creating reliable communication channels that enable commerce, education, and healthcare services. As a senior leader, the Network Operations Manager will play a critical part in Hiring in Eritrea, mentoring staff, and fostering a culture of technical excellence.
Key Responsibilities
- Lead the design, deployment, and optimization of radio access and core network elements across the Barentu coverage area.
- Monitor network performance metrics, conduct root‑cause analysis, and implement corrective actions to maintain service level agreements.
- Manage a team of network engineers, field technicians, and support staff, providing coaching, performance reviews, and career development guidance.
- Coordinate with vendors and external partners for equipment procurement, installation, and warranty support.
- Develop and enforce network operation policies, security standards, and compliance with national telecommunications regulations.
- Prepare and present regular reports on network health, capacity planning, and project status to senior management.
- Drive continuous improvement initiatives, including automation, predictive maintenance, and cost‑efficiency measures.
- Collaborate with the sales and customer service departments to address service issues and enhance customer satisfaction.
Required Skills
- Strong knowledge of LTE, 4G, and emerging 5G technologies, as well as fiber‑optic and microwave transmission.
- Proficiency in network monitoring tools (e.g., NetAct, OSS, NMS) and performance analysis software.
- Excellent leadership and team management abilities, with a track record of developing high‑performing technical teams.
- Effective project management skills, including budgeting, scheduling, and risk mitigation.
- Solid understanding of regulatory compliance and industry standards in telecommunications.
- Exceptional problem‑solving capabilities and the ability to make data‑driven decisions under pressure.
- Strong communication skills, both written and verbal, for interaction with internal stakeholders and external partners.
Education
A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a closely related discipline is required. Advanced certifications such as Cisco CCNP, Juniper JNCIP, or equivalent are highly desirable and will be considered an asset during the selection process.
Experience
Applicants must possess a minimum of five years of progressive experience in network operations, with at least two years in a supervisory or managerial capacity. Experience managing large‑scale telecom projects in emerging markets, particularly within Africa, will be viewed favorably.
Salary
The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. In addition to the base salary, the role includes performance‑based bonuses, health insurance, and a pension contribution scheme.
Benefits
- Comprehensive health and dental coverage.
- Retirement savings plan with employer matching.
- Annual performance bonus tied to network KPIs.
- Paid annual leave and public holidays in accordance with Eritrean labor law.
- Company‑provided mobile device and data allowance.
- Opportunities for international training and conference attendance.
- Employee assistance program supporting work‑life balance.
Training
- On‑boarding program covering EriTel’s network architecture, tools, and safety protocols.
- Continuous technical training on latest telecom standards and emerging technologies.
- Leadership development workshops for managerial skill enhancement.
- Certification sponsorship for industry‑recognized credentials.
- Mentorship pairing with senior network architects.
Working Environment
The role is based in Barentu’s modern office campus, featuring open‑plan workspaces, meeting rooms equipped with video‑conferencing, and a dedicated operations center. Field work will involve visits to remote sites, requiring occasional travel within the Gash‑Barka region. EriTel promotes a safety‑first culture, providing all necessary protective equipment and adhering to strict occupational health standards.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online application portal on the EriTel Careers page. Applications will be reviewed on a rolling basis, and shortlisted applicants will be invited for a virtual interview followed by an on‑site assessment. Please ensure all documents are in PDF format and clearly labeled.
Equal Opportunity Statement
EriTel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.