User Experience Researcher Job Vacancy in Asmara, Eritrea – Technology
Job Description
Position: User Experience Researcher
Company: Google LLC
Location: Asmara, Eritrea
Experience: 3-5 years
Education: Bachelor’s degree in Human-Computer Interaction, Psychology, or related field
Employment Type: Full-time
Industry: Technology
Department: User Experience Research
Salary: SSP 150,000 – 250,000 per month
Vacancies:1
Company Overview
Google LLC is a global leader in internet services, cloud computing, and cutting‑edge technology solutions. With a mission to organize the world’s information and make it universally accessible, Google operates in more than 100 countries and invests heavily in emerging markets to foster digital inclusion. In Eritrea, Google collaborates with local universities, startups, and government agencies to expand internet connectivity, promote digital literacy, and support innovative tech ecosystems. The company’s commitment to diversity, sustainability, and responsible AI drives its hiring strategy, seeking talent that can shape products used by billions worldwide while addressing local community needs. This role contributes directly to Google’s vision of creating user‑centric experiences that empower individuals and businesses across Eritrea and beyond.
Job Overview
The User Experience Researcher will join Google’s User Experience Research team in Asmara, focusing on understanding the behaviors, motivations, and pain points of Eritrean users across a range of products, including search, mobile applications, and emerging AI services. The role involves designing and conducting qualitative and quantitative studies, synthesizing insights, and collaborating with product managers, designers, and engineers to translate findings into actionable design recommendations. By leveraging local cultural context and global research methodologies, the researcher will help ensure that Google’s products are intuitive, accessible, and culturally relevant for Eritrean audiences. This position offers a unique opportunity to influence product strategy at a global scale while contributing to the digital transformation of Eritrea.
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Key Responsibilities
- Plan, execute, and analyze user research studies, including interviews, surveys, usability testing, and field observations.
- Develop research protocols that reflect local language nuances, cultural norms, and accessibility considerations.
- Collaborate with cross‑functional teams to integrate research insights into product roadmaps and design iterations.
- Produce clear, compelling reports, personas, journey maps, and presentations that communicate findings to stakeholders.
- Advise on ethical research practices, data privacy, and consent procedures in line with Eritrean regulations.
- Stay current with emerging UX research tools, methods, and industry trends to continuously improve research quality.
Required Skills
- Strong expertise in mixed‑method research, including qualitative and quantitative techniques.
- Proficiency with research software such as Lookback, UserTesting, Dovetail, or similar platforms.
- Excellent analytical skills and ability to translate data into strategic recommendations.
- Effective communication and storytelling abilities, both written and verbal, in English and preferably Tigrinya or Arabic.
- Collaborative mindset with experience working in multidisciplinary teams.
- Attention to detail, empathy for users, and a passion for creating inclusive digital experiences.
Education
A Bachelor’s degree in Human‑Computer Interaction, Psychology, Anthropology, Sociology, or a related discipline is required. Advanced degrees (Master’s or PhD) are a strong plus, especially when focused on user research, cognitive science, or design anthropology.
Experience
Applicants should have 3‑5 years of professional experience conducting user research for digital products, preferably within a technology company or a research consultancy. Experience working on mobile‑first products in emerging markets, or familiarity with the Eritrean digital landscape, will be highly valued.
Salary
The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and expertise. Google also offers performance‑based bonuses, equity grants, and a comprehensive benefits suite.
Benefits
- Health insurance covering medical, dental, and vision care.
- Generous paid time off and parental leave policies.
- Professional development stipend for conferences, courses, and certifications.
- Access to Google’s global employee resource groups and mentorship programs.
- Flexible working hours and remote‑work options.
Training
- Onboarding program that includes product immersion, research tool training, and cultural orientation.
- Continuous learning opportunities through internal workshops, Google‑University courses, and external certifications.
- Mentorship from senior researchers across Google’s global research network.
Working Environment
Google’s Asmara office offers a modern, collaborative workspace equipped with state‑of‑the‑art research labs, meeting rooms, and quiet zones for deep analysis. The culture emphasizes psychological safety, creativity, and data‑driven decision making. Employees enjoy a vibrant community of innovators, regular tech talks, and social events that celebrate Eritrean heritage.
Application Process
Interested candidates should submit an online application through Google Careers, attaching a resume, a portfolio of research projects, and a brief cover letter outlining their motivation to work in Eritrea. Selected applicants will undergo an initial screening, followed by a virtual interview panel that includes a research case study and a cultural fit discussion. Successful candidates will receive an offer within two weeks of the final interview.
Equal Opportunity Statement
Google LLC is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, sexual orientation, religion, or national origin. We encourage applications from qualified candidates in Eritrea and the broader region who share our passion for building products that improve lives.
