Supply Chain Analyst Job Vacancy in Massawa, Eritrea – Logistics & Supply Chain

Job Description

Position: Supply Chain Analyst

Company: DHL Express

Location: Massawa, Eritrea

Experience: 2-4 years

Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: 150,000 – 250,000 SSP per month

Vacancies:1

Company Overview

DHL Express is a world‑leading logistics provider with a network that spans more than 220 countries and territories. In Eritrea, DHL operates a strategic hub in the historic port city of Massawa, facilitating the efficient movement of goods between Africa, the Middle East, and Europe. The company is renowned for its commitment to sustainability, innovation, and customer‑centric solutions, making it an attractive employer for professionals seeking a dynamic international environment. As part of its expansion strategy, DHL continues to invest in state‑of‑the‑art technology and local talent, creating a vibrant workplace that supports career growth and contributes to the economic development of Eritrea. This role offers a unique opportunity to be part of a global brand while making a tangible impact on the local supply chain ecosystem.

Working at DHL Express means joining a culture that values diversity, continuous learning, and operational excellence. Employees benefit from a collaborative atmosphere where ideas are encouraged, and performance is recognized. The company’s strong focus on safety, compliance, and ethical standards ensures a trustworthy environment for both staff and clients. For job seekers interested in Eritrea Jobs, DHL provides a clear pathway to advance within the logistics sector, offering exposure to cutting‑edge processes and a network of professionals worldwide.

Job Overview

The Supply Chain Analyst will play a pivotal role in optimizing the end‑to‑end logistics processes that support DHL’s operations in Massawa. Reporting to the Operations Manager, the analyst will be responsible for data‑driven analysis, forecasting, and the development of strategies that enhance efficiency, reduce costs, and improve service levels. This position involves close collaboration with cross‑functional teams, including transportation, customs, warehousing, and customer service, to ensure seamless coordination across the supply chain.

As part of the role, you will leverage advanced analytics tools and ERP systems to monitor key performance indicators, identify bottlenecks, and propose actionable solutions. The successful candidate will contribute to the continuous improvement initiatives that align with DHL’s global standards while adapting them to the specific challenges of the Eritrean market. For more information about DHL’s presence in Eritrea, visit Eritrea Job Search.

Key Responsibilities

• Collect, analyze, and interpret supply chain data to support operational decision‑making.
• Develop and maintain forecasting models for inbound and outbound shipments.
• Monitor key performance indicators such as on‑time delivery, inventory turnover, and transportation costs.
• Identify process inefficiencies and recommend improvement initiatives.
• Collaborate with customs officials and freight forwarders to ensure compliance with Eritrean regulations.
• Prepare regular reports and dashboards for senior management.
• Support the implementation of new logistics technologies and automation tools.
• Assist in the development of contingency plans for disruptions.

Required Skills

• Strong analytical and problem‑solving abilities.
• Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
• Knowledge of supply chain management principles and logistics operations.
• Excellent communication and stakeholder management skills.
• Ability to work independently and as part of a multicultural team.
• Attention to detail and a results‑oriented mindset.

Education

A Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related discipline is required. Relevant certifications such as APICS CPIM or CSCP are considered an advantage.

Experience

Applicants should have 2–4 years of experience in supply chain analysis, logistics planning, or a similar role within a fast‑paced environment. Experience with international freight, customs procedures, or port operations in East Africa is highly desirable.

Salary

The position offers a competitive salary ranging from 150,000 to 250,000 SSP per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Health insurance coverage for employee and dependents.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Professional development allowance.
• Employee assistance program.

Training

• Onboarding program covering DHL’s global logistics standards.
• Continuous training in data analytics, ERP systems, and supply chain best practices.
• Access to DHL’s internal learning platform for certifications and skill enhancement.

Working Environment

The role is based in DHL’s modern office and warehouse complex in Massawa, offering a safe, inclusive, and technologically equipped workspace. Employees benefit from flexible working arrangements, collaborative spaces, and a culture that encourages innovation and work‑life balance.

Application Process

Interested candidates should submit their application through the DHL Careers portal, attaching a tailored resume and a cover letter highlighting relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or background. All qualified applicants will receive consideration for employment.