Network Operations Engineer Job Vacancy in Massawa, Eritrea – Telecommunications

Job Description

Position: Network Operations Engineer

Company: Eritrean Telecommunications Corporation (EriTel)

Location: Massawa, Eritrea

Experience: 3-5 years

Education: Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Network Management

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

Eritrean Telecommunications Corporation (EriTel) is the leading provider of fixed-line, mobile, and broadband services across Eritrea. Established in the early 1990s, EriTel has expanded its network to cover urban and rural areas, delivering reliable connectivity to millions of customers. The company is committed to modernizing the nation’s digital infrastructure, supporting economic growth, and fostering innovation in the telecommunications sector. As a state‑owned enterprise with international partnerships, EriTel plays a pivotal role in regional connectivity initiatives and contributes to the broader vision of digital transformation in East Africa. The organization values talent, diversity, and continuous improvement, offering a dynamic environment for professionals seeking to make a lasting impact on Eritrea’s communications landscape. This position aligns with EriTel’s strategic goals of enhancing network performance, expanding service coverage, and delivering superior customer experiences, making it an exciting opportunity for ambitious engineers.

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Job Overview

The Network Operations Engineer will be responsible for the design, implementation, monitoring, and optimization of EriTel’s core network infrastructure. This role involves collaborating with cross‑functional teams to ensure high availability, performance, and security of telecommunications services. The engineer will troubleshoot complex network issues, manage capacity planning, and support the rollout of new technologies such as 5G and fiber‑optic broadband. The position offers a unique chance to work on cutting‑edge projects that directly influence the quality of connectivity for businesses and households throughout Eritrea. Candidates will engage with vendors, participate in network audits, and contribute to strategic initiatives that drive operational excellence. This role is essential for maintaining EriTel’s reputation as a reliable service provider and for supporting the nation’s digital ambitions.

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Key Responsibilities

• Design, configure, and maintain core routing and switching equipment across the national backbone.
• Monitor network performance using NMS tools, generate reports, and implement corrective actions.
• Troubleshoot and resolve complex network incidents, minimizing downtime and impact on customers.
• Coordinate with vendor engineers for equipment upgrades, firmware updates, and warranty support.
• Conduct capacity planning and forecasting to support network growth and new service deployments.
• Implement security best practices, including firewall policies, intrusion detection, and vulnerability assessments.
• Participate in the rollout of 5G, fiber‑to‑the‑home (FTTH), and other emerging technologies.
• Document network configurations, standard operating procedures, and incident logs.
• Collaborate with the Service Assurance and Customer Support teams to ensure seamless service delivery.

Required Skills

• Strong knowledge of IP networking, MPLS, BGP, OSPF, and QoS.
• Hands‑on experience with Cisco, Juniper, or Huawei routing and switching platforms.
• Proficiency in network monitoring tools such as SolarWinds, PRTG, or Nagios.
• Understanding of telecom protocols including SIP, LTE, and 5G NR.
• Excellent problem‑solving abilities and analytical thinking.
• Effective communication skills for cross‑team collaboration and vendor interaction.
• Ability to work under pressure and manage multiple priorities.

Education

A Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related discipline is required. Professional certifications such as CCNP, JNCIP, or equivalent are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants should possess 3‑5 years of hands‑on experience in network operations within a telecom or large‑scale ISP environment. Experience with network design, performance optimization, and incident management is essential. Prior involvement in 5G or fiber‑optic projects will be viewed favorably.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health insurance, and retirement benefits.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer contributions.
• Annual performance bonus.
• Paid annual leave and public holidays.
• Employee assistance program.

Training

• Continuous professional development through sponsored certifications (e.g., CCNP, JNCIP).
• Access to internal workshops on emerging telecom technologies.
• Mentorship program with senior network architects.

Working Environment

EriTel offers a collaborative, technology‑driven workplace equipped with modern tools and a supportive culture. Employees benefit from flexible working hours, a safe office environment, and opportunities to work on international projects that enhance professional growth.

Application Process

Interested candidates should submit their updated CV through the online portal on our website. Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for a virtual interview. The selection process includes a technical assessment and a final interview with senior management.

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Equal Opportunity Statement

EriTel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or background. All qualified applicants will receive consideration for employment without discrimination.