Job Description
Position: Senior Hospitality Operations Director
Company: Hilton Worldwide
Location: Barentu, Eritrea
Experience: 8+ years
Education: Master’s Degree in Hospitality Management
Employment Type: Full-time
Industry: Hospitality and Tourism
Department: Operations Management
Salary: 45,000 – 65,000 SSP
Vacancies: 1
Company Overview
Hilton Worldwide is a global leader in the hospitality sector, dedicated to delivering exceptional guest experiences through world-class service and innovative management practices. As a premier brand in the international market, we pride ourselves on maintaining the highest standards of luxury and efficiency. Our mission is to create memorable stays for every traveler, ensuring that our brand remains synonymous with excellence and comfort. We are currently expanding our footprint and looking for top-tier talent to join our growing team. This is a unique chance to engage in meaningful employment in Eritrea within a globally recognized organization. We offer a dynamic environment where professional growth is encouraged and excellence is rewarded.
For more information regarding our global presence, please visit https://eritreajobsearch.com.
Job Overview
The Senior Hospitality Operations Director will play a pivotal role in overseeing the daily operations of our luxury facilities in Barentu. This leadership position requires a strategic thinker who can manage large-scale hospitality functions, from front-of-house service to complex back-of-house logistics. You will be responsible for ensuring that every aspect of the guest journey meets our rigorous international standards. This role is critical for our expansion strategy in the region, providing the leadership necessary to drive operational efficiency and guest satisfaction. As we continue to hire in Eritrea, we seek a professional who understands the nuances of local culture while maintaining global service benchmarks. This is one of the most prestigious career opportunities in Eritrea for an experienced hospitality executive.
Key Responsibilities
- Direct and oversee all departmental operations to ensure seamless guest experiences.
- Implement strategic operational plans to maximize revenue and optimize resource allocation.
- Monitor financial performance and manage departmental budgets strictly.
- Lead and mentor department heads to foster a culture of service excellence.
- Ensure compliance with all local and international health, safety, and sanitation regulations.
- Analyze guest feedback and implement corrective actions to improve service quality.
Required Skills
- Advanced leadership and strategic management capabilities.
- Expertise in revenue management and financial forecasting.
- Exceptional communication and interpersonal skills.
- Deep understanding of international hospitality standards and luxury service protocols.
- Proficiency in property management systems (PMS) and advanced data analytics.
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Education
A Master’s Degree in Hospitality Management, Business Administration, or a related field is mandatory. Candidates with a Bachelor’s degree and significant executive experience may be considered.
Experience
A minimum of 8 years of progressive experience in hospitality management, with at least 3 years in a senior leadership or director-level role within a luxury hotel or resort environment.
Salary
The offered salary range for this position is 45,000 to 65,000 SSP per month, depending on experience and qualifications.
Benefits
- Comprehensive health and wellness insurance package.
- Performance-based annual bonuses.
- Relocation assistance for qualified candidates.
- Paid time off and professional development leave.
Training
- Executive leadership development programs.
- Advanced hospitality technology training.
- Global brand standard certification.
Working Environment
The working environment is fast-paced and highly professional, requiring presence on-site at our Barentu facilities. You will interact with diverse international clientele and lead a multicultural team. This role requires flexibility to work during peak seasons and occasional weekends.
Application Process
Interested candidates should submit their CV and a cover letter through our official recruitment portal. We are looking for individuals who demonstrate a passion for service and a track record of operational success. Please note that only shortlisted candidates will be contacted for interviews. For more job vacancy in Eritrea, keep checking our updates.
Check out regional opportunities at https://kenyajobsearch.com/job-vacancy-in-kenya/.
Equal Opportunity Statement
Hilton Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs.