Digital Public Services Officer Job Vacancy in Keren, Eritrea – Public Sector and Digital Governance

Job Description

Position: Digital Public Services Officer

Company: Eritrean Ministry of Information

Location: Keren, Eritrea

Experience: 3-5 years

Education: Bachelor’s Degree in Information Technology, Public Administration, or related field

Employment Type: Full-Time

Industry: Public Sector and Digital Governance

Department: Digital Transformation

Salary: 10,000 – 15,000 Eritrean Nakfa (SSP)

Vacancies:1

Company Overview

The Eritrean Ministry of Information is seeking a dynamic Digital Public Services Officer to lead the integration of digital tools into government operations. This role aligns with national goals to enhance transparency, efficiency, and citizen engagement through technology. As a key player in Eritrea’s digital transformation, the Ministry collaborates with international partners to modernize public services while ensuring compliance with local regulations.

Job Overview

This position is ideal for professionals passionate about leveraging technology to improve governance. The Digital Public Services Officer will design, implement, and manage digital platforms that streamline public service delivery. The role requires collaboration with cross-sector stakeholders to ensure seamless adoption of digital solutions across Eritrea’s public institutions. Explore more career opportunities in Eritrea at our dedicated job portal.

Key Responsibilities

• Develop and maintain digital platforms for public service delivery (e.g., online licensing, tax filing, and citizen feedback systems).
• Collaborate with government departments to identify digitization needs and implement scalable solutions.
• Ensure compliance with national cybersecurity and data privacy regulations.
• Conduct training sessions for government staff on digital tools and best practices.
• Monitor system performance and propose improvements to enhance user experience.

Required Skills

• Proven experience in digital governance or public sector IT projects.
• Proficiency in cloud-based platforms, API integration, and cybersecurity protocols.
• Strong project management skills with a track record of delivering complex initiatives.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with Eritrean public sector workflows and regulatory frameworks.

Education

• Bachelor’s Degree in Information Technology, Public Administration, or related field.
• Advanced certification in digital governance or public sector IT (e.g., PMP, CISSP) is a plus.

Experience

• 3–5 years of experience in digital public service design or implementation.
• Experience working in government or international development projects.

Salary

10,000 – 15,000 Eritrean Nakfa (SSP) per month, commensurate with experience.

Benefits

• Comprehensive health insurance coverage.
• Performance-based annual bonuses.
• Opportunities for professional development and international training.
• Government-provided housing and transportation allowances.

Training

• Onboarding program to familiarize with Eritrean public sector systems.
• Regular workshops on emerging digital governance trends and tools.
• Access to global digital governance certification programs.

Working Environment

Candidates will work in a modern office in Keren, with occasional field visits to regional government offices. The role requires flexibility to adapt to evolving project needs and collaborate with diverse teams. Discover similar roles in the Horn of Africa through regional job networks.

Application Process

Submit your CV and a cover letter detailing your digital governance experience to the Ministry’s official portal. Shortlisted candidates will undergo a technical assessment and interview with senior officials.

Equal Opportunity Statement

The Eritrean Ministry of Information is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, or background.